We truly believe we can enrich the lives of each and every client that we work with. Our 6 touch point system and 6 step hiring process ensures quality care. Our individualized care plans are thoughtfully constructed and followed by our caregivers. We have incorporated Cognitive Training for our Dementia and Alzheimer’s clients to enhance their lives. An Individual Activity Plan is created along with the care plan. We offer a family portal that is a secure, web-based tool for families to monitor all of the details of care for their loved ones, providing peace of mind from anywhere you have internet access.
At Leading Edge Senior Care, we have been where you are needing care for a family member so we truly do understand what you are going through. This is one of the reasons that Leading Edge Senior Care was opened. Being family owned and locally operated, it is more than just a service that we provide; we care about every staff member and client that we work with like he/she is part of the family.
To provide the highest quality of care, Leading Edge Senior Care created a 6 Contact Point System that our Care Managers and administrative staff follow for each client. It is important to us that we understand your needs and start our relationship on a solid foundation of values, dedication to your loved one’s overall happiness and quality of life.
To us it is not about just scheduling any caregiver to fill the hours needed, it is about choosing the right caregiver so a relationship can be formed. Below is our 6 Contact Points:
Initial Phone Call This is the initial contact with you or a family member to get a general idea of what is going on and the care that is needed. Then we schedule an in-home assessment.
Complimentary In-Home Assessment One of our Care Managers meet with you and family members to discuss the specifics of the type of care that is needed. He/she will complete a detailed assessment to assist in deciding on the exact care that is needed. Our in-home assessment takes 60 – 90 minutes to complete. With this information, an individualized care plan will be created and the right caregiver will be chosen to work with you. We specialize in an individualized matching process, carefully considering our client’s needs, personality, and preference.
Introduction of Caregiver (Services Begin) Your Care Manager will accompany the caregiver for the first visit to introduce him/her to you and bring your personalized care book.
Phone Call After First Visit Your Care Manager will call the client or designated person to see how the visit was.
In-Home Visit after first week of services Your Care Manager will visit after the first week of services to ensure everything is going well and to make any needed changes to the care plan.
Ongoing Monthly/Quarterly Visits After the first visit, your Care Manager will perform monthly or quarterly visits.
Call Us Today for a Free In-Home Care Consultation (480)618-5995.