Coronavirus (COVID-19) Safety Procedures 

Our clients’ and caregivers’ safety is always our top priority.  We have enhanced our infection control procedures, which are outlined below: 

Expanded Training:  All of our caregivers are required to complete additional training on infection control, Covid-19, Personal Protective Equipment (PPE), and handwashing.   

Personal Protective Equipment/Infection Control Kit:  All of our caregivers are required to wear a mask to each visit.  Also, caregivers will be using gloves at every visit.  We supply all clients with an Infection Control kit for their caregiver to use that includes masks, gloves, hand sanitizer, disinfectant wipes, small garbage bags, and disinfectant cleaner with disposable cleaning rags. Caregivers will clean surfaces and door handles at each visit to take extra precautions.   

Pre-Visit Checks:  All caregivers are required to take their temperature prior to their scheduled visit with a client.  This will be documented along with confirmation that they do not exhibit any symptoms of illness. 

Additional Safety Procedures:   

Employees are required to refrain from coming to work if they have any of the following symptoms: 

  • Cough 
  • Shortness of breath or difficulty breathing 
  • Fever greater than 100.0 degrees 
  • Headache 
  • Sore throat 
  • Chills 
  • Muscle Pain 
  • New loss of taste or smell 

Employees showing symptoms are required to stay home from work until it’s been at least 14 days since the onset of symptoms and have received a negative COVID-19 test, plus have been cleared by their physician to return to work. 

Administrative staff will be telecommuting as much as possible. The office has enhanced safety protocols in place to ensure health and physical distancing during any essential onsite business operations.   

In addition, we are actively monitoring the progression of COVID-19 to ensure that we are up to date with the latest information of the virus. As new cases are identified in our communities, this situation continues to develop rapidly, and our procedures will be adjusted as needed.  

Additionally, we are following recommendations and procedures from the Centers for Disease Control (CDC), State Department of Health, and local authorities. Our response and plans may adjust according to the recommendations from these organizations. 

Home is the safest place for your loved one 

We believe that your loved one’s home is the safest place to be during this time.  With the extra safety procedures in place, you can have peace of mind in knowing that our caregivers are there for your loved one.   

We recommend you stay up to date on the current situation. Here are some resources to find additional information on the Coronavirus (Covid-19): 

Centers for Disease Control (CDC):  

Occupational Safety and Health Administration (OSHA):  

If you have any questions or concerns, do not hesitate to call us directly, as always we are available 24 hours 7 days a week.  (480) 618-5995 

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